 Building and maintaining a sustainable relationship with prospects and clients is the key function of one’s ability to connect on relevant matters, communicate clearly and interact in a mutually agreed-to manner. Bonding and rapport are based on mutual liking, trust, and a sense that each party understands and shares the other’s concerns and it is the salesperson’s responsibility to create a comfortable environment that will facilitate communication and help build mutual trust and respect.
In this session James will dive into and uncover the science and psychology of developing excellent rapport with prospects and clients as an integral part of the selling process.
Zoom link sent to the registered email prior to the event.
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James is a seasoned eclectic consultant and certified Sandler trainer and instructor with a proven track record of supporting growth and strategic development in the fields of sales, strategic customer care, management and leadership to individuals, startups, companies and organizations.
Result driven background in implementing successful growth strategies in organizations and for individuals that are looking to aggressively scale and reach market recognition as well as assess, improve and optimize sales, service and support departments and strategies through proven methodologies and tactical measures.
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